Travellers' Choice - 2018

We are a Rotorua Authorised Booking Agent

The Cleveland is an authorised booking agent for most popular activities and attractions in and around the city of Rotorua.

The friendly team at The Cleveland is always happy to share their extensive local knowledge of what to see and do during your stay in Rotorua. Whether you’re after family fun, an adrenalin rush or a foodie adventure, we’d love to share our passion for Rotorua and its people! We’d also love to save you money – as an authorised booking agent we have discount vouchers for some of the popular attractions.

Explore one of New Zealand’s most famous and thrilling tourist destinations

Affectionately known as “Roto Vegas” by many Kiwis, Rotorua offers a plethora of activities and tourist attractions from geo-thermal spas to sky diving! Here is just some of what you can look forward to when you holiday with us.

Geothermal Attractions

Rotorua is world renowned for its spectacular geo-thermal wonderlands which give the city its distinctive sulphuric smell. Geothermal activity, (from the Greek ‘geo’ meaning ‘earth’ and ‘therme’ meaning ‘heat’), steams from backyard hot pools, geysers throughout the area, and bubbles from cauldron-like mud pools.

Geothermal parks such as Wai-O-Tapu and Te Puia offer safe, close-up access to spectacular volcanic sights such as colourful silica terraces, boiling mud pools and erupting geysers.

Maori Culture

Rotorua is known as the heartland of Maori culture and the heritage of local Maori enriches the region. Learn about Maori culture, traditions and past ways of life as well as the unique skills and strength of character of the Maori people.

Be entertained with some traditional dance and welcome ceremonies then complete your experience of Rotorua with a traditional Maori "hangi" feast - a delicious meal of meat and root vegetables cooked slowly beneath the ground in an earth oven.

Action and Adventure

Rotorua is a thrill-seekers veritable wonderland! Visitors to the area can enjoy scenic flights, sky diving, white water rafting, jet boating, bungee-jumping, off-road four wheel drive tracks, mountain biking, and the famous luge track – New Zealand’s adventure playground has it all.


Rotorua is world renowned as a world class spa destination. There are a number of well-established spa facilities around Rotorua providing a unique thermal spa experience. If you want to improve your health, appearance or need the ultimate in relaxation, enjoy a relaxing hot mineral spring bath in thermally heated pools and mud baths.


Known as the Lakes District of the North Island, Rotorua is a region of scenic waterways. There are 16 lakes of various sizes formed by volcanic activity of the Central Plateau. Most are easily accessible and provide beautiful natural environments for outdoor adventures. Enjoy the extensive walking tracks, fishing (3 varieties of trout can be found; rainbow, brown and brook), swimming, picnic spots, water skiing and other water based activities.


Rotorua offers foodies an abundance of fabulous eateries to appeal to every appetite.

Eat Streat

Situated at the lake-front end of Tutanekai Street, Rotorua's premier dining district Eat Streat is packed with 13 cafes, restaurants and bars. Providing exceptional quality in food, wine and entertainment, Eat Streat is a vibrant foodie’s heaven.


While visiting Rotorua, take the time to try a variety of authentic Maori kai (Kai is the Maori word for food). Combining traditional Maori cultural entertainment with the exquisite and wholesome taste of pre-European cuisine, there are a number of excellent venues to experience the richness of the indigenous people of New Zealand.

The Hangi

Maori, the indigenous people of New Zealand used an innovative method of cooking a meal for the whole tribe, the hangi. Essentially an earth oven, a hangi utilises hot rocks, steam, layers of blanketing and earth. The laying of a hangi is an intricate and time consuming process. The outcome is a delectable delight, nurtured and cooked by the earth itself!

Choosing a sight, digging the pit, heating particularly chosen volcanic rocks, preparing and laying out the food, and timing the hangi to perfection are all unique skills handed down through generations. The hangi is a distinctive dining experience, a truly ancient way of feasting and is offered in all its flavoursome bounty to visitors to Rotorua today.

Other popular attractions

There’s much on offer in Rotorua! Take a gondola ride up to the Skyline Skyrides Restaurant where you can take in stunning views over the city and Mount Tarawera with your meal, enjoy the New Zealand farming experience at the Agrodome, or steep yourself in history at the Rotorua Museum. Visit the excavation museum site; the Buried Village. On rainy days Rotorua offers an indoor playland for the little ones. There’s so much to do!

Visit us at Reception for recommendations and help with planning your itinerary to maximise your time in Rotorua. We can make bookings and issue tickets for most popular activities & attractions. Save time and avoid queues in summer and use us for this service.

We are a Rotorua Authorised Booking Agent
We are a Rotorua Authorised Booking Agent
We are a Rotorua Authorised Booking Agent
We are a Rotorua Authorised Booking Agent